Developing and delivering quality products for your audience are critical to continuously improving the customer experience for your audience. One of the key benefits of the digital era is the immediacy – from fast creation and availability of content and information to immediate access via the web, on a smartphone or tablet app. This is at a polar opposite to traditional information formats such as print or face-to-face, that can take months of planning and physical development to create, market and distribute – with commensurate cost and risk. And using the right platform this can be done at a very low entry cost, so now it’s possible to test and learn quickly whilst limiting exposure.
By ‘product development,’ we mean the end-to-end process from conception of a new product idea to the launch and promotional campaign where a member can purchase and consume the service for the first time. Using our digital product development capability, system users can cycle through the whole of this process in a matter of hours! It is possible to create and launch a new digital product or service on your website.
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